Trainer's Profile :
Siebel CRM Training is delivered by a real time software professional having more than 8 Years of experience in Multi National Companies. The trainer has also been onsite and in the United States for 3 years.
Training Approach :
  • The Trainer explains the concept from the basics.
  • After ensuring that every trainee has well understood the concept, the trainer will move on to explaining how to apply the same concept to a realtime project.
  • The trainer will then discuss all the possible interview questions related to the concept in general as well as relating to a real time project.
PRAGIM Technologies: Siebel CRM Course Contents
Foundations:
  • Introducing Siebel Applications
  • Implementing Siebel Applications
  • Using the Siebel Client
  • Working with Data in the User Interface
Architecture and Installation:
  • Exploring the Siebel Architecture
  • How Clients Access Seibel Data
  • Installing Siebel software
  • Introducing Server Administration
  • Server configuration and Management
Security:
  • Securing Siebel Implementations
  • Controlling Access to views
  • Controlling Access to Customer Data
  • Creating the Company Structure
  • Controlling Access to Master Data
  • Authenticating Users
Exploring Siebel Applications:
  • Understanding object Definitions behind a Siebel Applications
  • Understanding Siebel Tools to Examine Object Definitions
  • Understanding the Siebel Data Model
  • Understanding Business Components
  • Understanding Party Business Components
  • Understanding Business Objects
Configuration:
  • The Configuration Process
  • Managing Object Definitions
  • Editing and Compiling Object Definitions
  • Understanding the Physical User Interface
  • Configuring Applets
  • Configuring Applications, Screens and Views
  • Configuring Drilldowns
  • Configuring Business Components and Fields
  • Creating business Components and Fields
  • Configuring Pick Lists
  • Configuring Multi-Value groups
  • Extending the Seibel Database
  • Exploring Integration Strategies
Enterprise Integration Manager:
  • Exploring Integration Strategies
  • Introducing Enterpriser Integration Manager
  • Data Mapping
  • Invoking Enterprise Integration Manager
  • Enterprise Integration Manager Consideration
Workflow manager:
  • Understanding Siebel Event models
  • Using Siebel State Model
  • Introducing Siebel Workflow
  • Deploying Workflow Processes
  • Invoking Workflow Processes
  • Understanding Interactive and Long-Running Flows
  • Workflow Policies
Deployment:
  • Performance Considerations
  • Migrating from Development to Test
  • Using Siebel Remote to Support Mobile clients
  • Administering Siebel Remote
Enterprise Application Integration:
  • Virtual business Components
  • External Business Components
  • Web Services
e-Script:
  • Browser script
  • Server script
  • Applet level
  • BC level
  • Application and Business services level
eRoadmap methodology:
  • Definition stage
  • Discovery stage
  • Design stage
  • Configure stage
  • Implement
  • Deploy stage