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Trainer's Profile :
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Siebel CRM Training is delivered by a real time software professional having more than 8 Years of experience in Multi National Companies. The trainer has also been onsite and in the United States for 3 years.
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Training Approach :
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- The Trainer explains the concept from the basics.
- After ensuring that every trainee has well understood the concept, the trainer will move on to explaining how to apply the same concept to a realtime project.
- The trainer will then discuss all the possible interview questions related to the concept in general as well as relating to a real time project.
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PRAGIM Technologies: Siebel CRM Course Contents
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Foundations:
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- Introducing Siebel Applications
- Implementing Siebel Applications
- Using the Siebel Client
- Working with Data in the User Interface
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Architecture and Installation:
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- Exploring the Siebel Architecture
- How Clients Access Seibel Data
- Installing Siebel software
- Introducing Server Administration
- Server configuration and Management
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Security:
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- Securing Siebel Implementations
- Controlling Access to views
- Controlling Access to Customer Data
- Creating the Company Structure
- Controlling Access to Master Data
- Authenticating Users
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Exploring Siebel Applications:
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- Understanding object Definitions behind a Siebel Applications
- Understanding Siebel Tools to Examine Object Definitions
- Understanding the Siebel Data Model
- Understanding Business Components
- Understanding Party Business Components
- Understanding Business Objects
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Configuration:
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- The Configuration Process
- Managing Object Definitions
- Editing and Compiling Object Definitions
- Understanding the Physical User Interface
- Configuring Applets
- Configuring Applications, Screens and Views
- Configuring Drilldowns
- Configuring Business Components and Fields
- Creating business Components and Fields
- Configuring Pick Lists
- Configuring Multi-Value groups
- Extending the Seibel Database
- Exploring Integration Strategies
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Enterprise Integration Manager:
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- Exploring Integration Strategies
- Introducing Enterpriser Integration Manager
- Data Mapping
- Invoking Enterprise Integration Manager
- Enterprise Integration Manager Consideration
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Workflow manager:
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- Understanding Siebel Event models
- Using Siebel State Model
- Introducing Siebel Workflow
- Deploying Workflow Processes
- Invoking Workflow Processes
- Understanding Interactive and Long-Running Flows
- Assignments manager
- Introducing Assignment Manager
- Creating Sales Assignment Rules
- Assignment Manager Configuration
- Deploying Assignment Manager
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Deployment:
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- Performance Considerations
- Migrating from Development to Test
- Using Siebel Remote to Support Mobile clients
- Administering Siebel Remote
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Actuate Reports:
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- Introduction about reports Architecture of report server
- Simple reports
- Master-child reports
- Parameterized reports
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e-Script:
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- Browser script
- Server script
- Applet level
- BC level
- Application and Business services level
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eRoadmap methodology:
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- Definition stage
- Discovery stage
- Design stage
- Configure stage
- Implement
- Deploy stage
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Introduction to Siebel EAI:
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- Introduction to Siebel EAI
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Introduction to Siebel Testing:
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- Introduction to Siebel Testing
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