Salesforce

PRAGIM Technologies: Salesforce training course content

Introduction

• CRM Overview
• Introduction to CRM?
• Creating sales force ACCOUNT

Admin

• Manage Users
  • Users
  • Mass Email Users
  • Roles
  • Permission Sets
  • Profiles
  • Public Groups
  • Queues

• Company Profile
  • Company Information
  • Fiscal Year
  • Business Hours
  • Holidays
  • Language Settings

• Security Controls
  • Sharing Settings
  • Field Accessibility
  • Password Polices
  • Session Settings
  • Network Access

• Data Management
  • Data Export, Import in online
  • Using Data Loader
  • Online Data Loader

• Communication Templates(Workflows)
  • Letter heads
  • Email Templates
  • Mail Merge Templates

• Translation Workbench
  • Translation Settings
  • Translate

CUSTOMIZE

• Creating
  • Custom App
  • Custom Object
  • Custom Fields-Type of fields
  • Page Layouts
  • Record Types

• Workflows-Approval Process
  • Workflow Rules
  • Approval Processes
  • Flows
  • Tasks
  • Email Alerts
  • Field Updates
  • Time Based workflows

• Customization
  • Fields
  • Validation Rules
  • Page Layouts
  • Assignment Rules
  • Buttons, Links, and Actions
  • Record Types
  • Escalation Rules
  • Auto –Response Rules

• Others
  • Web-to-case
  • Web-to-lead
  • Email-to-case
  • Lead convert Process

DEVELOPMENT

• Triggers
• Apex class
• Basic Apex
• VF Pages
• Apex Classes
• Apex Triggers
• Apex Test execution
• API
• Components
• Custom Settings
• Email Settings
• Email Services
• Pages
• Sites
• Static Resources
• Tools
  • Data Loader
  • Work bench
  • Force.com IDE
  • Eclipse
  • ANT
  • Versioning Control
• Salesforce Lightning
  • Lightning Configurations
  • Lightning Component Developments
  • App Development
  • Interfaces
  • Data Service
  • Javascript (Restricted to LTNG)
  • Visualforce vs Lightning out apps
  • Dynamic Component Creation
  • App Builder
  • Lightning Pages
  • Lightning Tabs
  • Action Components
  • Designing components
  • reusable components
  • how to use getslds
  • how to use component library